TL;DR
The Covid-19 pandemic has altered consumer dining habits, with 70% of diners recently ordering from a food truck, pop-up restaurant, or ghost kitchen. Consumers are showing a growing interest in experiential, cost-efficient, and convenient dining options.
Consumers are now carrying out (27%) or eating drive-thru (23%) more than they were pre-pandemic, according to the latest “The Why? Behind The Dine™” from Acosta and its foodservice arm, CORE Foodservice. It’s looking more and more likely that many consumer dining habits have been forever altered by the Covid-19 pandemic.
Consumers are showing a growing interest in experiential, cost-efficient, and convenient dining options. The report reveals 70% of diners have recently ordered from a food truck, pop-up restaurant, or a ghost kitchen.? These changes are impacting restaurants – and the way they conduct business - from coast to coast.
Here are some other findings from the report: Seventy-five percent of shoppers say they have recently eaten carry-out, dined at a restaurant and/or eaten prepared foods from the grocery store. Fifty-three percent of consumers are dining in restaurants less. Twenty-seven percent of consumers are ordering carry-out more.
Twenty-three percent of consumers are eating drive-thru more. Over half of diners say they want continued Covid-19 safety precautions in restaurants and 44% report noticing higher menu prices. Twenty-eight percent of shoppers say they have recently ordered from a food truck.?
Twenty-three percent of shoppers say they have recently ordered from a pop-up restaurant.? Nineteen percent of shoppers say they have recently ordered from a ghost kitchen.? Rising food costs are also a concern for restaurants and consumers alike, with 44% of diners noticing higher menu prices.
Acosta’s “The Why? Behind The Dine” report was gathered via online surveys conducted between August 1 and August 6, 2021.
In this story
This story was originally published by Kerry Pipes in Franchising.com on October 20, 2021. Burnaze summarizes and links to the original reporting.
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