Celebrating Drive-Thru Coffee Heroes on National Barista Day

This year, The Human Bean recognizes baristas at drive-thrus across the country. Franchise partners were invited to nominate a barista who goes above and beyond in the areas of leadership, expertise and positivity. These are the people behind the espresso machines and coffee beans who keep customers smiling and coming back for their daily doses of The Human Bean. The finalist nominees this year were:

These ten baristas will receive a custom "Top Bean" t-shirt for National Barista Day as a recognition for being nominated.

The Human Bean’s national field operations manager, Heidi Whittington, shares the qualities of great baristas: enthusiasm, friendliness, and being a self-starter. “A good barista takes initiative to remember people and can make someone smile even before they hand them their coffee.”

Lily Hawkins, director of training, equips new baristas and managers with guiding principles that make The Human Bean customer service stand out in the field. “We can hand out the perfect drink with the best marketing, but really it’s the barista who makes customers want to come back. In addition to great coffee, we’re in the business of relationships and community.”

The Human Bean thanks thousands of baristas around the country who work hard to deliver exceptional coffee experiences to their communities. See all drive-thru locations at thehumanbean.com.

With a passion for creating happy ‘Human Beans’, the company’s drive-thrus around the U.S. have established a reputation for friendly baristas, high-quality coffee and innovative flavors. The Human Bean opened its first drive-thru espresso stand in Ashland, Oregon in 1998, and currently supports over 260 locations open or under development in 25 states. Learn more at thehumanbean.com.