Hounds Town Appoints Courtney Allison as Chief Franchise Officer and Integrator to Support National Growth

In her role, Allison will lead system performance and cross-functional alignment across Hounds Town, with a focus on strengthening communication, enhancing franchisee support, and driving consistency across our growing network.

The appointment comes amid ongoing growth in the pet care sector, with demand for dog daycare and boarding services continuing to rise.

Allison brings more than a decade of franchise leadership experience, most recently serving as Chief Operating Officer at Spavia, where she led operational strategy and growth for the national day spa franchise. She has also held leadership roles at Hydrate IV Bar and Sola Salons, working with franchise owners to improve performance and streamline operations.

Her experience scaling franchise systems and maintaining franchisee relationships informs ongoing brand operations.

“Franchising has been at the heart of my career, and I’m thrilled to join Hounds Town in this new chapter,” said Courtney Allison, Chief Franchise Officer of Hounds Town. “I look forward to connecting with our franchise owners, learning about their businesses, and helping them grow while ensuring pets are happy, healthy, and loved.”

“Courtney brings a thoughtful, people-first approach to franchising that aligns perfectly with where we’re headed as a brand,” said Rob Flanagan, CEO of Hounds Town USA. “Her ability to connect people, systems, and unit economics will strengthen communication across our Towns, deepen our partnerships with Townies, and ensure we continue building Hounds Town the right way.”