VIO Med Spa readies for Arizona debut

This November, VIO Med Spa will officially enter its 21st state.

The physician-guided medical spa franchise reports that it will open its first Arizona location in the metro Phoenix market on Nov. 11. The spa will be located at the Switchyard development in Queen Creek, joining a

A second Arizona location set for Scottsdale is scheduled to open in 2027, VIO Med Spa said.

“Our ambition in Arizona goes well beyond these first two locations,” said Ryan Rao, chief development officer at VIO Med Spa. “We see the Phoenix metro area as a market where we can build a substantial presence, and that starts with owners who know how to build and lead businesses.”

Cynthia and Jeff Ballantyne are the owners of the Queen Creek location, bringing experience in executive leadership, business growth, and franchise ownership.

Cynthia served as West Region Managing Director for Alera Group and operates an independent consulting practice in the employee benefits and risk management industry. Jeff brings more than 30 years of franchise ownership experience.

Additionally, a dedicated local team, including a spa manager, nurse practitioner injectors and estheticians, will lead day-to-day operations and guest care.

“Throughout my career, I’ve focused on building strong teams, improving the client experience and helping businesses grow,” said Cynthia Ballantyne. “With Jeff’s more than 30 years of franchise ownership experience and my executive leadership background, we understand the value of putting the right people and systems in place. We’ve built a dedicated local team to lead daily operations, supported by VIO’s training, clinical infrastructure, and operational resources. We’re excited to bring personalized care and a welcoming guest experience to Queen Creek.”

VIO Med Spa locations provide a range of medical-grade aesthetic and wellness services, including injectables, skin rejuvenation, laser treatments, and facials, which are designed to prioritize safety, consistency, and results. The upcoming Scottsdale VIO Med Spa location is owned by another husband-and-wife team, William Grambley and Katherine Barton. Grambley, is a Navy veteran and brings nearly two decades of healthcare leadership, including more than 10 years at CVS Health, and most recently served as CEO of healthcare AI company AllazoHealth through its 2025 acquisition by AssistRx.

Barton, born and raised in Scottsdale, brings more than 20 years of experience in medical billing, coding, and real estate.

“These owners bring that experience. Our role is to pair it with the clinical infrastructure and operational support that give them the confidence to enter a new industry and grow,” Rao said.

“After leading a startup company, I know how much time and effort goes into developing the infrastructure behind a business,” said Grambley. “With VIO, we can put our experience to work within an established franchise system and focus our energy on building the Scottsdale business. Katherine’s local roots and our combined healthcare and business backgrounds give us a strong starting point as owners.”

Other recent moves from VIO Med Spa include a three-unit agreement in Charleston, South Carolina, the brand’s first New York City agreement for a location in Queens, and a new location planned for Midlothian in the metro Richmond, Virginia market. In Texas, a franchise owner acquired two locations in the greater Dallas market while signing an agreement for a third location in Prosper.

In July, VIO Med Spa introduced a new store design that combines a hospitality-inspired environment with a smaller footprint and streamlined investment model designed to lower development costs for franchisees.

VIO Med Spa was founded in 2017 and is based in Nashville, Tennessee. Overall, the brand operates 65 locations in 20 states and has more than 175 territories.