Harris Poll

AI in franchising is changing how franchise owners operate, compete, and grow their businesses, requiring human skills like leadership and adaptability.

In popular franchise industries like hospitality, dining, and retail, business owners struggle with high employee turnover.

A recent Express Employment Professionals-Harris Poll survey showed that 41% of U.S. job seekers still don’t feel comfortable being themselves in the workplace.

Five ways to make every dollar count in small businesses, including monitoring cash flow and reducing overhead expenses.

Eight building blocks were identified to mitigate turnover in 2024.

A survey by The Harris Poll has found that 92% of US hiring managers expect to face challenges in 2024.

A look ahead to 2024 HR trends, DEI, remote work, 2023 jobless claims, mentorship, and how California’s new $20/hour wage for restaurant workers already is eliminating jobs.

U.S. employers are facing a compounded crisis from the current labor shortage and losing critical skills that seniors possess, with 81% of hiring managers saying employees have retired in the past two years.

Ace Hardware is partnering with Omaha Steaks to offer a free cookout menu with the purchase of a new grill at participating stores.

Smashburger is a fast-casual restaurant franchise that specializes in gourmet burgers.

The job market for the rest of 2023 looks positive and employers feel good about hiring, according to a recent survey from The Harris Poll commissioned by Express Employment Professionals.

American job seekers and employers disagreed on the ideal number of job interviews, with candidates preferring two or fewer interviews, while hiring managers believed five or more interviews were necessary.

A survey found that jobseekers and employers might reconsider traditional work schedules if productivity remains at or exceeds current levels.

Hiring processes in today's workforce are often broken, leading to the hiring of underqualified candidates, and can be improved by implementing more thorough vetting and interview processes.

Pest control franchises are a great investment opportunity, with the industry valued at $26.2 billion and growing 7% per year on average.

Hiring remains strong, but costly, with 75% of hiring managers predicting employees will receive a bump in pay this year.

Marco's Pizza appointed Kristin Corcoran to Vice President - Corporate Counsel, as the brand strengthens its executive team for future growth.

Employee turnover continued to increase, placing a burden on remaining employees and costing companies an average of $57,150 per year.

A Chick-fil-A franchisee in Florida implements a three-day workweek with 13- to 14-hour shifts, resulting in 100% employee retention and $17 million in sales.

Restaurant kiosks have become increasingly popular, with brands like McDonald's and Panera investing in self-service technology.

Franchisors are struggling to open many of the units they sold after the pandemic, with sales numbers for many enterprises and emerging franchisors experiencing a slowdown in 2022.

Franchisors face a backlog of new owners, with many units sold but not yet opened, as franchise development struggles to keep pace with demand.

Marco's Pizza ranks high on Newsweek's 2023 customer service list.

80% of U.S. companies offer incentives to attract top talent.