
Why Don Robinson Invests in People From Day One
Penn Station East Coast Subs franchise owner Don Robinson invests in people from day one, making time for new hires and building relationships to drive success
Penn Station is a company in Burnaze's franchise knowledge graph, mentioned since 2016. 216 stories link here, each summarized from the original publisher. * Penn Station has rebranded as Penn Station Sandwiches as part of a growth strategy focused on franchise expansion and operational consistency [[2026-05-20 Penn Station rebrands, updates menu as franchise expansion accelerates (cbe137)]]. * The company has updated its menu and is expanding into new locations, including Michigan, North Carolina, and South Carolina [[2026-05-20 Penn Station rebrands, updates menu as franchise expansion accelerates (cbe137)]]. * Penn Station is introducing new items such as sandwiches on 9-grain bread, wraps, and bowls, while removing underperforming items [[2026-05-19 Penn Station Rethinks the Sub Shop (157de9)]]. * The brand saw strong growth in 2025 with 4 new restaurants and 15 franchise units sold, and achieved three consecutive quarters of positive growth [[2026-01-26 Penn Station East Coast Subs Caps Milestone 2025 With Strong Growth, National Re (ae117a)]]. * Penn Station East Coast Subs reported strong systemwide sales and new openings in 2025, with over 320 locations nationwide and 15 franchise units sold [[2026-01-24 Penn Station East Coast Subs cooks up bigger sales (1ce0b2)]]. * The brand is seeking new franchise partners and offering incentives for multi-unit development agreements [[2025-09-22 Penn Station East Coast Subs Teams Up with UNC Tar Heels for “Tar Heel Tuesdays” (dbc5a3)]]. * Penn Station East Coast Subs has expanded in Northwest Indiana with a new location in Crown Point [[2025-11-07 Penn Station East Coast Subs Expands in Northwest Indiana with New Crown Point L (fb6a9b)]]. * The company has appointed Jane McPherson as Senior Vice President of Marketing, bringing 30 years of marketing experience to the role [[2025-03-26 Penn Station East Coast Subs Announces New Senior Vice President of Marketing (eea171)]] Filed under Restaurants / Sandwich & sub.

Penn Station East Coast Subs franchise owner Don Robinson invests in people from day one, making time for new hires and building relationships to drive success

Smoothie King was included in the top 40 in Franchise Business Review’s annual survey of franchisee satisfaction.

Franchisee Don Robinson shares strategies for retaining employees in today's tight job market, including being there for employees and offering opportunities for growth.

Operations is the heart of franchising, and a strong operations model can support hundreds of franchise locations.

The article discusses various business strategies and operations of different companies, including Culver's and Penn Station East Coast Subs, but does not provide relevant information about a franchise system or multi-unit brand.

Franchise owners and franchisors can implement certain best practices to save themselves headaches in the long run.

Penn Station East Coast Subs emphasizes store-level success and multi-unit ownership through its operations model.

Penn Station East Coast Subs ranked among top franchise opportunities by Forbes and Entrepreneur.

T.W. Wright’s multi-brand franchise operation includes Penn Station, a sandwich chain.

Penn Station East Coast Subs has been recognized for its strong opportunity for franchisees, with a simple operations system and high-quality food.

Penn Station East Coast Subs is celebrating National French Fry Day by giving away free small fries with any sandwich purchase.

Penn Station East Coast Subs shares tips from its top performers, highlighting the importance of mentorship, training, and support programs for franchisees.

Community involvement has been a staple of the culture at Penn Station East Coast Subs since the franchise was founded.

The article discusses the importance of mobile platforms in the restaurant industry, highlighting the need for brands to invest in their mobile sites and provide a seamless experience for customers.

Penn Station multi-unit franchisee Kevin Osterfeld continues to grow with the brand, opening his 18th store.

Penn Station East Coast Subs utilizes loyalty programs to drive revenue growth, with a focus on customer retention and rewards.

Penn Station East Coast Subs plans to triple its restaurants in Western Pennsylvania, establishing 12 additional locations by 2021.

Penn Station East Coast Subs focuses on quality and customer service to build a thriving franchise model, with over 300 locations across 15 states.

Penn Station Restaurants plans to expand its presence in the Greater Pittsburgh area, aiming to triple the number of franchise units within the next three years.

Penn Station franchisees open three new locations in Q1 2018, continuing the brand's broad and measured growth strategy.

Penn Station East Coast Subs seeks multi-unit franchise operators in key markets, including Pittsburgh, Richmond, Kansas City, and Nashville.

Penn Station offers a simple and scalable business model that allows for rapid expansion, making it an attractive option for multi-unit operators.

Penn Station East Coast Subs added online ordering to its mobile app and website, providing a new competitive advantage for franchisees.

Penn Station East Coast Subs has simplified operations and eliminated waste to keep food quality a top priority while reducing costs for franchisees.