Kevin Behan — page 5

We’ve selected highlights from Bill Edwards’ biweekly Global Business Newsletter (#159, April 28, 2026).

FGMC event for franchise marketers held June 2-4 in Atlanta.

Most weeks in the Multi-Unit Restaurant Franchisee Paths to Success newsletter, we ask owners something about the state of the industry, how they arrived at this point, or their current operations.

Sisters Marissa Pratt and Kristina Ford own 2 Goddard Schools.

Franchise Growth & Marketing Conference to focus on unit-level economics

One of the biggest steps a franchise owner can take is going from owning one location to operating multiple units.

Service brands draw experienced operators who want more than transactional growth.

That included strong headquarters oversight of KPIs, comprehensive GreatCare components, and forward-thinking technology.

Multi-unit franchisees share their views on the future of the restaurant industry.

Not just financially, but in creating opportunities for employees, serving the community, and providing for families in need.

New trends in marketing and developments in technology are rapidly changing how franchises operate.

Franchisees consider demographics, location, and vendor partnerships when deciding on new unit locations.

Going from owning one restaurant to multiple units is a big change for any operator.

We’ve selected highlights from Bill Edwards’ biweekly Global Business Newsletter (#157, March 31, 2026).

Each month, we bring you a roundup of international franchise news.

If operated successfully, many franchisees often own their restaurants for several decades.

One of the biggest stories of the last several years is the rise of artificial intelligence (AI) and people harnessing its capabilities to optimize their business.

That franchise concept led me to Wonderly Lights. How did you choose the sector and brand you did?

For many franchise owners, financing their first restaurant becomes one of the largest investments they will ever make.

Clement Troutman, CEO of Troutman Management, achieved record sales in his first year as a franchise owner

Name: Amy Ross Title: Owner Brands: Drybar Units: 7 Years in franchising: 15

Jonathan Steward, a Certified Franchise Executive, operates multiple home services brands

One constant in the restaurant industry is that customer tastes are always changing.

Lisa Starnes shares her experience as a Captain D's franchise owner