M. Scott Morris — page 23

The 'performance paradox' can trap franchisees in a cycle of execution without correction, leading to decreased productivity.

Summit Twins partners with Twin Peaks to open five locations in Louisiana, expanding the Cajun-style seafood restaurant chain.

Multi-unit operators share their strategies for growth, including relying on debt, using cash flow from existing businesses, and carving their own paths to success.

Zaxby’s franchisee family plans for succession, hiring a consultant to help with the transition and ensure the business remains in the family.

Six former operators transition from franchisees to mentors, providing guidance and support to current franchise owners.

Wesley Snyder, a multi-unit, multi-brand franchisee, testified before the U.S. Senate Committee on Aging on the value of franchising.

Prime IV Hydration & Wellness is developing six franchise locations in Phoenix, Arizona, offering IV vitamin therapies for health and wellness.

Economic headwinds may lead to widespread changes in commercial real estate, including record-high vacancies and potential losses for investors and banks.

HomeVestors of America suggested using a strategic approach when marketing and advertising commercial property.

Fast-food chains, including Chick-fil-A, Captain D's, and Taco Bell, adapt their store designs to meet growing customer demand for convenience and digital orders.

This article discusses how the lines between online and offline customer experiences are blurring, including the use of technology to enhance the shopping experience.

A report by CX Network highlights the challenges of data silos in customer experience management.

This article offers 10 tips for service-based business operators, including being unique, getting to know customers, and providing enhanced service.

The U.S. Small Business Administration modernizes its 7(a) and 504 loan programs to increase access to capital for small businesses.

The role of chief marketing officer (CMO) is facing significant challenges and changes, according to a new article in Fast Company.

Experts urge companies to update their SEO strategy to include artificial intelligence (AI), but do not provide relevant information about franchising.

In June, purchase data and surveys showed a 19% decline in promotional volume compared to June 2022, with bonus pages continuing to show growth.

American job seekers and employers disagreed on the ideal number of job interviews, with candidates preferring two or fewer interviews, while hiring managers believed five or more interviews were necessary.

Small business owners are eager to try out new technology, especially if it has the potential to save them money.

The Chunara Group uses real estate and partners to grow its business, with over 160 locations across various brands.

Tropical Smoothie Cafe reports strong mid-year growth, with 90 new cafes opened and a 70% increase in openings by existing franchisees.

Donatos signed a 10-store agreement in Oklahoma, which will be serviced out of the greater Oklahoma City area for distribution.

Self Esteem Brands signs Anytime Fitness master franchisee in France, expanding the brand to 41 countries and territories worldwide.

Titus Center adds 8 companies and 17 members to advisory board.