Restaurant Business — page 22

Restaurant operators are all trying to get inside the head of their customers, trying to understand what they want and how to give it to them.

Consistency, quality, reassessment, respect for roots, customer experience and building strong teams—these are some of the keys to successful growth, according to five C-level chain executives who shared speedy versions

So argues John Montgomery, who was recently named CEO of the Golden, Colorado-based Salad Collective, parent of the Mad Greens, Snappy Salads and Tokyo Joe’s brands.

Starbucks will spend $100 million on its new support center in Nashville that is expected to open in 2027 and ultimately house 2,000 workers, the company said on Tuesday.

McDonald's added 149 US locations in 2025, its most since 2002.

Jersey Mike’s, the fast-casual sub sandwich chain, confidentially filed documents to go public this week, effectively confirming reports earlier this year that it was planning such a move, now 18 months after its sale to Blackstone.

Picture this: It’s a Friday night and you want some pizza. So you pick up your phone and open up… ChatGPT?

CAVA and Chili's launch new menu items with influencer parties

This is from the weekly restaurant finance newsletter The Bottom Line.

Chain restaurant sales last year slowed to their lowest rate of growth, outside the pandemic, since the Great Recession, according to the 2026 Technomic Top 500 Chain Restaurant Report.

The quick-service franchise concept Nothing Bundt Cakes was named this year’s winner of the Pacesetter Award, which honors brands that have taken leadership in their category and achieved next-level growth.

Cava adds glazed salmon to menu as first seafood option

This week’s episode of the Restaurant Business podcast The Week in Restaurants looks at the potential sales of Pizza Hut and Papa Johns, and what it means about both chains…

El Pollo Loco debuted its new Loco Tenders last weekend at the Revolve Festival, an invite-only party hosted during Coachella.

McDonald’s will officially begin its beverage push starting next month, with a selection of Refreshers and dirty sodas and, later this year, energy drinks.

During Chili’s parent company Brinker International’s second-quarter earnings call in January, CEO Kevin Hochman said consumers are frustrated with inflation, noting that “high prices are more relevant than ever.”

When Scott Rodriguez was brought on as head of culinary last year for Perkins American Food Co., he took a hard look at the chain’s menu, analyzing places where he had “license to play.”

Pizza Hut and Papa Johns near sale to private buyers.

This week’s episode of A Deeper Dive features Brian Britton, CEO of the treat chain Kilwins.

Kansas-based steakhouse operator 801 Restaurant Group filed for Chapter 11 bankruptcy last week, adding to the long list of restaurant bankruptcies over the past few years.

The right prompt can now help you pick your next Starbucks order.

Bonrue Bakery to open 10 locations across Utah by 2027

There is the restaurant company’s core sports bar business, specializing in chicken wings, beer and televised sports, and then there is its scaled-down offshoot, Buffalo Wild Wings Go, with its…

Jack in the Box asks court to keep 38 locations open amid franchisee dispute