Dallas-Fort Worth Maaco Owner Wins North American Award

Maaco Burleson, Maaco Fort Worth, Maaco Mesquite, Maaco Dallas and Maaxo Wylie owner, Helmuth Mayer, was proud to win the company’s North American, “Syl Young Award”.

This award honors one of Maaco’s first franchisees, Syl Young, who coupled tremendous energy with a mechanical engineer’s problem-solving skills, to become one of the most celebrated operators in the chain. The award is now considered the brand’s highest recognition and is presented each year to a franchisee who expertly exemplifies Syl’s qualities of a positive attitude, while championing the Maaco brand and delivering best in class repair results to their community.

“We were awarded ‘MSO of the Year’ in 2019, celebrating the high-performing multi-store owners, however this accolade means much more as it’s the highest recognition in a network that has over 400 locations,” says Helmuth Mayer, Multi-store Owner, Maaco. “Being able to perform at such a high-level when my background is outside of the automotive industry only further demonstrates that no matter the field, everything in business comes back to providing an elite level customer experience.”

Mayer has a diverse background in both the healthcare and entertainment industry. His motto throughout his five Maaco facilities in the Dallas-Fort Worth area, is that they all close at 6:02 PM. Meaning, if a customer calls to say that they’re running 10 minutes late and won’t make closing time, they will keep its doors open and happily greet the customer.

“Little gestures go a long way, so we accommodate customers whether it’s staying open a little later, investing in a comfortable waiting area, supporting a local charity or taking a moment to walk customers through our paint process,” comments Mayer. “No matter if our customer is a fleet company or a busy family, our amazing team works hard to make sure everyone feels confident entrusting their vehicles with us.”

Mayer opened his first Maaco facility in 2017 and has grown to five locations with his sixth shop opening shortly. He attributes success to creating a culture that supports the customers’ needs, while also offering life-changing opportunities for his team members through performance-based compensation.

“Automotive painting is a true art,” continues Mayer. “Seeing the before and after transformation of these vehicles each day never ceases to amaze me. I am grateful to work alongside my amazing team members each day and this recognition is a testament to their outstanding abilities.”