Angry Crab Shack has a new director of franchise operations

Angry Crab Shack announced that it has added to its leadership team in a move designed to grow its franchise system.

The seafood restaurant group reported that it has hired Ginni Naegle as its new director of franchise operations.

Naegle brings more than 30 years of experience in restaurant and franchise operations. She most recently served as director of operations at RMH Franchise Corporation.

Founded in 2013, Angry Crab Shack has 27 locations in the United States and the United Kingdom. In her new role, the brand said Naegle will work with franchise partners and restaurant teams to strengthen operational systems, improve training resources, and drive greater consistency.

“We are excited to welcome Ginni to the Angry Crab Shack family as we continue strengthening the support we provide to our franchise partners,” said Andy Diamond, president of Angry Crab Shack. “Ginni brings a deep understanding of restaurant operations, training, and team development, and her hands-on approach will be an asset as we continue building systems that help our franchise partners operate successfully and grow with the brand.”

Naegle began her food service career in the 1990s at a local Bobby McGee’s, where she advanced from an early role behind the bar into restaurant training and operations. The experience provided a strong foundation in team development, operational execution, and brand standards, areas she continued to build on throughout her 25-year tenure with Applebee’s.

“I joined Angry Crab Shack because I saw a brand with real energy, strong leadership, and a clear opportunity to grow the right way,” said Naegle. “What stood out to me most was the team’s commitment to its franchise partners and the culture they are building across the system. I’m excited to be part of that momentum and to help ensure our operators feel supported, heard, and equipped as the brand continues to expand.”