Pet Supplies Plus Franchise Costs, Fees & Profit

Company Overview

Pet Supplies Plus is a leading pet retail franchise known for its neighborhood-friendly stores offering a wide range of pet food, supplies, grooming services and small animals.

Pet Supplies Plus was founded in 1988 in Redford, Michigan, by Jack Berry and Harry Shallop to bring a neighborhood feel to the pet retail space. The franchise has since grown to become one of the largest pet store franchises in the United States, offering pet food, supplies, small animals, grooming and self-serve dog wash stations in a clean, friendly environment.

The brand is franchised through PSP Franchising, LLC, headquartered in Livonia, Michigan, and today operates under the ownership of Fusion Parent, LLC, following a 2025 restructuring.

Mission: To make it easier for pet owners to get the products and services they need for happy, healthy pets — all with a friendly, neighborly experience.

Vision: To be the most trusted neighborhood pet store, recognized nationwide for convenience, quality and community engagement.

• Omni-Channel Convenience: Seven shopping options, including online ordering, same-day delivery, curbside pickup, in-store shopping, grooming and self-serve dog wash.

• Proprietary Pet Products: Exclusive lines like Redford Naturals (pet food) and PlayOn (supplies), driving higher margins.

• Community-Centric Approach: High customer retention fueled by neighborhood-focused service and engagement.

• Recession-Resilient Industry: Positioned in a $151 billion U.S. pet care market, which continues to expand.

• Strong $2.6 million average unit volume (AUV).

• Proven business model with 30+ years of success.

• Comprehensive training and ongoing operational support.

• National brand recognition (No. 1 pet franchise ranking in Entrepreneur for 11+ years).

• Veteran and first responder discounts on franchise fees.

Pet Supplies Plus operates in more than 720 locations but continues to expand nationwide. Open markets can be explored on the brand’s territory page.

Franchise Costs and Fees

The estimated initial investment required to begin operation of a Pet Supplies Plus franchise ranges from $520,250 to $1,818,900. The 2026 Franchise Disclosure Document (FDD) breaks these costs down as follows:

Initial Franchise Fee: The franchise fee for a Pet Supplies Plus is $49,900, due upon signing the franchise agreement. Discounts include:

• Veterans: 20% off first unit fee (VetFran)

• First Responders: 10% off first unit fee

• Employees: $10,000 for first store

Ongoing Fees: According to the 2026 FDD, Pet Supplies Plus franchisees are responsible for the following ongoing payments and fees:

ROI Potential: In 2025, 385 franchised Pet Supplies Plus locations reported the following financial data:

Franchisees complete a two-week training program at a certified corporate store, covering operations, inventory, merchandising and customer service.

Pet Supplies Plus provides franchisees with hands-on operational support designed to simplify store setup and day-to-day execution. The brand assists with real estate and site selection to help owners secure locations that align with market demand, while also offering customized store design and layout guidance to ensure each location reflects the brand while fitting local needs. Franchisees benefit from both national and local marketing campaigns that drive awareness and foot traffic, along with bulk purchasing power across more than 700 stores, helping owners manage costs and maintain consistent inventory.

Technology plays a central role in supporting Pet Supplies Plus franchisees at scale. Owners have access to a proprietary point-of-sale and inventory management system that provides real-time visibility into sales and stock levels. The platform also supports omni-channel integrations, allowing franchisees to meet customers where they shop through delivery, curbside pickup and online ordering. For locations offering grooming services, dedicated grooming and scheduling software helps streamline appointments, staffing and customer communication.

• Liquid Assets: $300,000

• Net Worth: $600,000

Franchisee Qualifications

Pet Supplies Plus is looking for franchise owners who are passionate about pets and motivated to run their own business. Ideal candidates are hands-on, community-minded individuals who value building local relationships and serving fellow pet lovers, with opportunities available across markets nationwide.

Franchisees can operate hands-on or semi-absentee by hiring a strong team.

Pet Supplies Plus does not offer direct or indirect financing to franchisees.

• Johnny and Cole Weber — Franchise Owners, Little Rock, Arkansas

• Brian and Matt Barrett — Franchise Owners, Houston, Texas

• Michelle Lambert — Franchise Owner, Greater Chicago Area and Detroit Metro Area

The U.S. pet care market reached $158 billion in consumer spending in 2025, with 95 million U.S. households owning a pet. Growth remains strong due to the humanization of pets and the premiumization of pet products.

Pet Supplies Plus faces competition from various pet-focused franchises, including Dog Training Elite*, Wild Birds Unlimited, Petland, Dogtopia, Pet Wants and Camp Bow Wow. Despite this competitive landscape, Pet Supplies Plus maintains several key advantages such as its comprehensive omni-channel shopping options, exclusive private-label brands that drive higher margins, a competitive royalty structure and a strong emphasis on community engagement, which fosters high customer retention.

1. Introductions: Speak with a Franchise Development Director.

2. Review the FDD: Disclosure of costs, fees and franchise model.

3. Franchisee Validation: Conversations with current owners.

4. Meet the Team Day: Tour a store and meet leadership.

5. Franchise Agreement: Sign and pay franchise fee.

6. Grand Opening: Begin training and store build-out, then open.

Fill out and submit this online form to start the process.

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