Children's Lighthouse: America's Best in Customer Service

Children’s Lighthouse has been recognized by Newsweek and Statista as one of America’s Best Customer Service companies in 2025, earning the No. 2 spot in the Child Care Services category with a score of 86.18. This distinction places Children’s Lighthouse among the top early education providers in the country, underscoring the brand’s commitment to delivering an exceptional experience for both children and families.

The ranking was based on an independent survey of more than 28,000 U.S. customers. Respondents rated companies across five key areas: quality of communication, professional competence, range of services, customer focus, and accessibility. For Children’s Lighthouse, excelling in these criteria highlights the brand’s dedication to building strong parent relationships, ensuring professional standards in education and care, and providing accessible support that meets the needs of modern families.

This recognition comes at a time when customer expectations in education and childcare are higher than ever. According to HubSpot, 85% of consumers are more likely to return to a company that delivers excellent customer service. For families choosing where to entrust their children’s early education, that trust is paramount. Children’s Lighthouse’s inclusion on this prestigious list demonstrates how the brand’s curriculum-first model, family-oriented culture, and responsive support services are making a lasting impression nationwide.

Being honored alongside household names like Chick-fil-A, In-N-Out Burger, and Louis Vuitton reflects how strongly Children’s Lighthouse stands out in its own category. With this recognition, the brand reinforces its role not only as a leader in childcare and early education but also as a trusted partner to families.