IBM

AI in franchising is changing how franchise owners operate, compete, and grow their businesses, requiring human skills like leadership and adaptability.

As we approach the Restaurant Finance & Development Conference, it’s a good time to ask what the heck is actually working in restaurant technology.

Bojangles expands voice AI to 100 more drive-thrus with Hi Auto.

Restaurants face pushback and risk when integrating AI tools, with 48% of executives concerned about managing risk.

Fast-food chains are racing to automate one of their most important customer touchpoints.

McDonald’s will roll out ArchIQ, an artificial intelligence platform to power restaurant operations, as part of its Next strategy.

Keva juice chain uses AI to build software, saving $30,000 annually

The wait was well worth it. A more than year-long process that began last summer when National Resources CEO Lynne Ward contacted Marty Berger, co-founder of Saber-Hightower , abou

AI’s influence on the restaurant industry is going all the way to the top.

Starbucks buys products from companies like Microsoft and IBM, spending hundreds of millions of dollars on software alone — but not for much longer.

Ford has rehired more than 300 engineers, some former employees, after AI failed to provide the same quality, according to information first reported by Bloomberg.

Taco Bell is scaling its voice AI to nearly 900 locations as parent company Yum Brands continues its aggressive push into proprietary restaurant technology platforms.

McDonald’s unveiled the next iteration of its business strategy at its semi-annual convention in Las Vegas this week, called McDonald’s Next.

The coffee giant is ending its computer vision inventory counting system — which employees called “unreliable” — in favor of traditional stock-keeping methods, Reuters reported.

Rich Greenstein is a veteran franchise attorney with decades of experience guiding brands through the legal complexities of franchising at DLA Piper.

Enhanced self-care is now within reach for Rockledge-Viera residents— Hand & Stone Massage and Facial Spa is expanding into Florida, bringing its high-quality wellness services to more clients.

Floyd's 99 Barbershop Chief Growth Officer Howard Picker is building strong, multi-unit operators, not just selling more licenses.

Krolls to develop 50 Port of Subs units in Arizona.

Port of Subs® proudly announces its latest development deal in Arizona.

Ramiro Figueroa, a former global business executive, joins Fresh Coat Painters franchise and seeks to channel his entrepreneurial spirit into a venture that provides stability and growth for his family in the United States.

Rick Hefley launches a TruBlue Home Service Ally franchise in Boulder, Colorado, offering handyman and senior advocacy services.

LeAnn Toth left corporate America for a Woodhouse Spa franchise.

Edible franchisee Keith Cotton shares his experience growing his business by adapting to change and embracing new opportunities.

Mario Mascioli, a corporate executive, transitioned from a tech career to purchasing an Anchored Tiny Homes franchise in Pennsylvania.