Chris Kempczinski is a person in Burnaze's franchise knowledge graph, mentioned since 2017. 103 stories link here, each summarized from the original publisher.
McDonald's executives have big plans for the chain in the coming years, including upgrading its chicken, testing new technologies and service models, and preparing for another major round of store…
McDonald's tests drive-thru AI ordering with 38% of consumers opposed.
McDonald's lost $310 million in sales from low-income diners last quarter.
Restaurant chains may or may not be able to get traffic growth from discounts but they certainly can lose traffic if they shift away from them.
Restaurant chains’ drive for more customers took them in a lot of directions in recent years.
The addition could help boost traffic, particularly during the afternoon daypart.
A lot has been written since Burger King reported earnings late last week.
This is from the weekly restaurant finance newsletter The Bottom Line.
“The bite” may not have launched Burger King’s comeback this year, but it certainly didn’t hurt.
- Finance - Quick Service - News Burger King’s sales took off last quarter, but Popeyes is in a slump The fast-food burger chain’s U.S. same-store sales rose 8.5% in the second qua
As restaurants move beyond competing primarily on value and marketing, operational excellence is emerging as the next major battleground for growth.
CEO Chris Kempczinski blamed inconsistent execution and a pullback in digital deals.
McDonald’s appeared to miss the mark on its U.S. value proposition.
Pop Demon Hunters promotion was the first in a string of McDonald's marketing last quarter.
McDonald’s has appointed Skye Anderson as president of U.S. operations, overseeing nearly 14,000 U.S. locations.
Anderson will oversee the chain’s NEXT strategy in its largest market and succeeds Joe Erlinger, who is leaving the company after 20 years.
McDonald’s isn’t really messing around in its biggest market.
Skye Anderson appointed President of McDonald’s USA, overseeing 14,000 restaurants.
McDonald's CEO Chris Kempczinski blames US traffic drop on execution problems
This four-part series explores the forces reshaping the next generation of quick-service restaurants, examining how shifting consumer behaviors, economic pressures, operator strategies and emerging technologies are redefining the path to growth.
Brian Niccol really, really likes the idea of being culturally relevant.
Designed to inspire, entertain and spark conversation, TikTok has transformed everyday menu items — and customers — into viral sensations.
As inflation divides consumer spending, QSR brands are pivoting loyalty strategies toward AI-driven friction reduction rather than simple discounting for low-income diners.
Industry data suggests a shift toward fundamental economic discipline as restaurant operators face declining same-store sales and traffic despite projected industry-wide growth.