Angry Crab Shack welcomes new director of franchise operations

Angry Crab Shack, a leading full-service restaurant specializing in seafood and boils with bold Asian-Cajun flavors, has appointed Brian Herskovets as the company’s director of franchise operations.

Brian has more than 20 years of experience in managing operations for both independent and franchised concepts. Most recently, he served as regional director of operations for Kahala Brands.

“We are excited to welcome Brian to the Angry Crab Shack family where he will strengthen support for our franchise partners,” said Andy Diamond, president of Angry Crab Shack. “With Brian’s experience in franchise operations and in-depth knowledge of the restaurant industry, we look forward to him creating policies and procedures that will continue to improve Angry Crab Shack and benefit our partners.”

Brian will oversee Angry Crab Shack’s franchise operations, increase the brand’s support to its franchisee network and improve its restaurants’ processes for continued national growth and beyond. Having spent more than 17 years in management at Tutti Santi Ristorante and Grimaldi’s Coal Brick Oven Pizzeria, he has a unique insight into the challenges faced by small business family-owned restaurants. Brian also has experience working in multiple food service roles at Romano’s Macaroni Grill and has spent a significant portion of his career creating and executing training programs.

“I joined Angry Crab Shack because of their strong family culture and superior product,” he said. “Since joining, my passion to help small business owners and franchise partners succeed has only been strengthened by my colleagues’ drive to keep improving every day. I plan on never settling for good enough and working to showcase Angry Crab Shack as a premier brand.”

The Angry Crab Shack has expanded to 18 locations – five corporate and 13 franchised – with signed agreements in various stages of development in Georgia, Washington, Utah and Texas.

The group plans to include additional restaurants for other areas along the East Coast, underscoring an overall brand expansion plan to have 100 stores open and operating by 2025.