Operations — page 29

As they rapidly expand across North America, Paris Baguette , the global, French-inspired bakery café franchise, presents a unique opportunity.

Site selection is a crucial step in launching a franchise, requiring an understanding of the business's ideal customer and performance benchmarks.

JetSet Pilates is entering its next stage of growth in the city where it started: Miami.

A franchise system's long-term success begins with a great first impression, and franchisors can set their franchisees up for a successful launch with the right mix of structure, support, and human connection.

Heart to Home Meals expands apetito production facility in Ottawa.

Functional training has reshaped the modern gym floor, and no company has been more central to that transformation than TRX.

As airports prepare for one of the busiest travel weeks of the year, Church’s Texas Chicken, one of the largest quick-service chicken restaurant chains in the world, is showing its…

Hyrox athletes will now have a new place to train for the race’s signature grind, and it’s inside one of the most data-driven studios in the game: Orangetheory Fitness.

Holidays are often the most joyful time of year, but they can also be the most overwhelming, especially for dogs.

Many forms of technology, including AI, continue to impact nearly every aspect of the business world today.

Microlearning reaches employees where they are, with video and audio becoming the preferred format for learning and retaining information.

Not every entrepreneurial venture begins with a business plan.

“The newly launched platform features a library of more than 100 on-demand courses, offering education across key areas of business management, sales, customer service, and digital strategy,” said Vanessa Edwards, Vice P

Canada’s largest gym chain, GoodLife Fitness, is bringing new tech into the fold to streamline operations and manage 1,750 group fitness instructors across nearly 200 locations.

Biscuit Belly treats cost of goods as a controllable system, redesigning sourcing, procurement, and kitchen-level changes to beat inflation.

O’Neil’s career is defined by leading large-scale clinical networks and elevating standards of care across the country.

Empowerment is a critical element of extraordinary customer service, allowing employees to make decisions that benefit customers.

One of the biggest operational issues facing the restaurant industry today is being able to find, pay, and retain good employees.

To commemorate the opening of Rockwall’s newest drive-thru burger destination, MOOYAH is inviting the community to join in on December 5 for a day of excitement, giveaways, and great food.

PureGym is extending its mission beyond its 435 clubs. The U.K.-based gym operator will support the government’s Keep Britain Working Review, an initiative meant to improve workforce health and ease pressure on the NHS by preventing long-term illness.

Woodhouse Spas offers a solution to spa labor shortages by providing a clear model for franchisees to find and retain the right people.

The Brothers That Just Do Gutters graduates first all-female training class of three.

The operations manual serves as the backbone of your franchise system, detailing every procedure, standard, and guideline necessary for franchisees to consistently operate the business.

When we think back five years ago to how Covid upended our daily lives, many of those memories are negative.