Operations — page 8

Burger King is pumping the brakes on drive-thru AI after finding that some customers don’t like ordering from a robot.

As Korean food continues to gain popularity across the U.S., Bonchon Korean Fried Chicken, the globally celebrated brand known for its double-fried chicken and signature sauces, is embracing the future of the brand and looking toward national growth.

Multi-unit restaurants face $1.55 trillion in sales with concentrated exposures

Fewer than 10% of drive-thru orders include an upsell, costing QSR operators $200,000 to $400,000 in potential sales

Marco's Pizza partners with American Public University for education benefits.

Dog Training Elite shares safety tips for dogs during back-to-school season.

United Water Restoration Group provides 80 hours of training to new franchise owners.

Express Employment Professionals franchisees often become trusted fixtures in their communities.

The AI company is joining the POS firm’s partner ecosystem, making it easier for many restaurants to deploy the voice tool.

If you haven’t been introduced yet, meet Bo-Linda, Archy, and Patty.

Composting and donating excess food used to be the domain of particularly sustainability-minded businesses looking to shrink their environmental footprint.

Aspenwood, Kendal Corp, and Viva Senior Living adapt staffing strategies

- Executive Moves Dollar General promotes, adds in supply chain, legal departments Braden Anderson is now VP, global inventory management [](https://www.supermarketnews.com/author/

Franchisors can test an AI tool at corporate, but getting franchisees to use it across the network is a different challenge.

Nrthrn Strong is giving its members access to VO2 max testing and other health diagnostics through a partnership with New York City longevity clinic Extension Health, part of a push…

Senior living industry must support LGBTQ+ residents and workers as demand rises

Mike MacLennan, co-founder and co-CEO of Arc, a voice AI platform that helps restaurant operators measure and optimize the drive-thru, explains how to upsell at the drive-thru.

- Food Safety - News Chipotle is piloting a food safety platform with Palantir The company said the technology is designed to provide a more consistent and centralized view of risk

TAT, formerly known as Truckers Against Trafficking, will launch a new human trafficking course on Oct. 1 which takes viewers inside a travel center c-store to illustrate what empl

Mario Restrepo invested in a TruBlue franchise after a decade in security systems.

Five senior living operators share top revenue mistakes to avoid in 2026

Crunchtime, the market leader in restaurant operations management software, announced the launch of the industry’s first connected operations management suite, centralizing common workflows on the kitchen display system

Gregorys Coffee founder takes over Manalapan drive-thru during grand opening.

Senior living occupancy and rent growth do not always translate to higher margins