
Your Customers Are Calling: Dialing the Hard Numbers for AI Phone Assistants
First Orion’s survey reveals the importance of phone calls in customer interactions.
Technology across franchise brands: the deals, operators and trade-press stories Burnaze summarizes, each linked to the original.
3,768 stories

First Orion’s survey reveals the importance of phone calls in customer interactions.

Just three years ago, pulling up to a drive-thru speaker meant a human was on the other end.

Momence's AI Corporate Dashboard aids franchises with growth and efficiency

Hilton and Grubhub expand their partnership to offer on-demand food and convenience delivery services at over 2,600 Hampton by Hilton, Tru by Hilton, and Spark by Hilton locations.

Franchise development websites require strategic content and branding to capture attention and convert leads.

The restoration industry is experiencing a technological evolution, as established brands nationwide are embracing AI automation and other advanced tools to drive efficiency, accuracy, and customer satisfaction within their businesses.

DRS transforms digital signage in fitness facilities with cutting-edge tech

As you might expect of someone personally involved in franchise research, I’ve watched carefully how artificial intelligence tools like ChatGPT are transforming the way franchises can gain insights into their franchise operations.

Artificial intelligence is transforming the franchising industry, enhancing efficiency, improving customer service, and driving growth.

Penn Station launches holiday gift card promotion with digital cards.

Chipotle recently introduced a new artificial intelligence platform that will make the hiring process simpler, faster, and more automated for its 3,500 restaurants across the North American and Europe.

Fitness membership management software provider Exerp has partnered with Ezypay, a fintech provider specializing in subscription and recurring billing solutions.
Thryv hosted an Analyst Day, announcing SaaS inflection points and key strategic priorities, with a focus on expanding its small business software platform.

For franchisees, managing finances across single or multiple units can be a daunting task.

Aescape partners with Invited to offer robotic massage at country clubs.

Children's Lighthouse Franchise focuses on tech for safety and efficiency

From smart home devices to AI-powered tools, a new generation of technology is revolutionizing the way we live and work.

The article discusses the shift towards online shopping during Black Friday and its impact on restaurant franchisees, highlighting the decline of late-night visits to fast food and coffee franchises.
Dream Vacations franchisees experience AI-driven tools to elevate productivity and streamline marketing at the 2024 National Conference.

FranchiseSoft launches a new Audit Module to assist franchisors in monitoring, auditing, and improving their business in real-time.
Fort Lauderdale, Fla.– Dream Vacations is announcing the upcoming launch of its high-tech, newly designed website homepage and easy-to-use agent content management tool.

In today’s rapidly evolving wellness landscape, technology is not just an add-on — it’s a driving force propelling the industry forward.

BooXkeeping , the innovative bookkeeping franchise, not only supports franchisors across the franchise industry, but also helps its own BooXkeeping franchisees by providing them clients and business in the franchise space.

Keegan Conrey, Senior Vice President of Harri, shares his insights on how Harri solves problems for the hospitality industry, particularly for franchise operators.