
Good News! - May 2018
monthly digest of selected news items on unit growth, investment and financial developments, international expansion, people, and milestones attained by franchisors large, medium, and emerging.
Starbucks is a company in Burnaze's franchise knowledge graph, mentioned since 2015. 916 stories link here, each summarized from the original publisher. * Starbucks plans 4% growth in fiscal 2027 with new store formats and technology, including AI that helps baristas take drive-thru orders [[2026-10-30 4 operations moves behind Starbucks' 2027 growth plan (59ac4d)]]. * The company's global same-store sales grew 6.2% for the full fiscal year, with North America lifting 6.6% and the U.S. 6.5% [[2026-10-30 Starbucks Prepares for a ‘Major Tech Modernization’ (3522ab)]]. * Starbucks' U.S. same-store sales rose 7.7% in Q4, driven by a 5.2% increase in ticket size and 2.4% transaction growth [[2026-10-30 Starbucks’ strong comps driven by ticket growth (e212f6)]]. * Starbucks ended its fiscal year with a 7.2% increase in global comparable coffeehouse sales for the fourth quarter, driven by a 5% increase in average ticket and a 2.7% increase in comparable transactions in North America [[2026-10-29 Starbucks closes fiscal 2026 with 7.9% North America comp gain (9a894f)]]. * The company reported a 7.9% North America comp gain and a 6.2% global comp sales growth for the full fiscal year [[2026-10-29 Starbucks closes fiscal 2026 with 7.9% North America comp gain (9a894f)]]. * Starbucks is transforming its aesthetic through overnight remodels, with 1,500 locations remodeled by the end of September and thousands more planned [[2026-10-27 How Starbucks' overnight remodels transform the chain's aesthetic (40fee8)]]. * Starbucks improved its service and sales with the Green Apron Service Model, which sets standards for baristas and increases labor hours in stores [[2026-10-19 How Starbucks improved service and turned its sales around (6192ae)]]. * Starbucks confirmed it is not pursuing an acquisition of Chipotle, ending speculation about a potential merger [[2026-10-12 Starbucks Confirms it is Not Buying Chipotle (46e121)]] Filed under Restaurants / Coffee & tea.

monthly digest of selected news items on unit growth, investment and financial developments, international expansion, people, and milestones attained by franchisors large, medium, and emerging.

Nation's Restaurant News reports that real estate prices continue to march upward, with companies like Starbucks taking notice and planning to open more destination-oriented stores.

Nation’s Restaurant News reports Chipotle Mexican Grill Inc. has hired former Starbucks and Kate Spade executive Marissa Andrade as Chief Human Resources Officer.

The restaurant industry has gone virtual. A recent QSR Magazine article highlights how food service pros are utilizing new technology to create real-time virtual experiences for both customers and employees.

The Coffee Bean & Tea Leaf introduces a mobile app for mobile ordering, integrating with Uber for ride-hailing services and enhancing the customer experience.

Starbucks, Chipotle, and other industry giants offer college tuition programs to retain employees and reduce turnover.

A Los Angeles judge orders coffee sellers in California to put a cancer warning on coffee sold in the state due to a chemical byproduct of roasting coffee beans.

Starbucks achieves 100% pay equity for employees of all genders and races, releasing tools and best practices for preventing pay disparities.

Office Evolution is expanding its presence in the Atlanta suburbs with a new location, offering office space, coworking, and shared spaces.

Office Evolution, a rental-office concept, has expanded rapidly since becoming a franchise, with a growing demand for reliable non-traditional working spaces.

Wings N' Things rebrands as Epic Wings and begins franchising, opening its first location in Mission Viejo, California.

Bernard Acoca is named CEO of El Pollo Loco, bringing a proven track record of driving sales and profit growth through new product development and brand communications.

Noodles & Company expanded employee benefits, including student loan assistance and extended maternity leave, as part of its #LifeatNoodles initiative.

China has undergone significant economic and demographic changes since 1982, with a growing middle class and increased consumer spending.

El Pollo Loco is under new leadership. According to a recent article in Nation's Restaurant News, the brand has announced that the former Teavanna president, Bernard Acoca, will take up the role of CEO for the franchise.

Limited-service brands hope to compete with fine dining restaurants this Valentine’s Day by offering deals to customers.

Dunkin’ Brands plans to add 1,000 new U.S. stores by the end of 2020, but faces concerns about labor shortages and increased competition.

Starbucks is testing a cashless store in Seattle, as more customers use their phones to buy coffee.

Brands can implement a video strategy, elevate successful tactics, and try new technology and platforms to grow their social media presence.

Fortune Magazine ranks Starbucks 5th on its list of the most admired companies in the world, highlighting the brand's corporate reputation and social responsibility.

Starbucks began testing a cashless store in Seattle, evaluating customer and employee feedback on the experience.

The article discusses the potential downsides of over-digitalization and its impact on customer experience, but is not relevant to franchising or multi-unit operations.

Starbucks fans can now try a new espresso across America, as the company premieres its Blonde Espresso nationwide.

A franchise company leader shares the importance of understanding the critical role that every employee and department plays in creating a world-class customer experience.