Starbucks — page 22

Article discusses the importance of customer experience and service aptitude in a company.

Huge Western brands have sought Middle Eastern expansion, but preparation is crucial in this dynamic business region.

WhiteSpace Partners releases a 35-page white paper on European restaurant franchising.

SYNERGY HomeCare promotes Mike Steed to Chief Growth Officer and Jennifer Chasteen to Chief Marketing Officer, bolstering its leadership team.

Tips for training employees to deal with unruly customers, including focusing on building trust and relationships with team members.

The holiday season is a time for many top franchise brands to pursue seasonal strategies and capitalize on revenue opportunities.

Franchise consumer marketers face challenges in the holiday season, including supply chain shortages and increased consumer spending.

Gong cha, a Taiwanese bubble tea brand, explores different expansion models, including direct franchising and joint ventures.

Starbucks raises the average pay for its U.S. workers to nearly $17 per hour, with barista hourly rates ranging from $15 to $23 per hour based on market and tenure.

Four million Americans quit jobs in August 2021 amid hybrid work shift

Supply chain crisis continues to hurt fast-food restaurants, with 77 ships waiting outside docks in the Ports of Los Angeles and Long Beach holding $24 billion of goods.

Zaxby's CEO and Co-Founder Zach McLeroy will transition to Chairman, while Bernard Acoca will become the new Chief Executive Officer in January 2022.

Killer Burger has appointed Paul Twohig to its Board of Directors, providing unique perspectives on operational excellence and franchising strategy.

Consumers continue to favor restaurant chains that offer rewards and convenience, driving demand for digital ordering.

The article discusses the importance of customer service and the roles of Chief Experience Officer (CXO) and Chief Customer Officer (COO) in businesses.

Amisha Popatiya is Chief Marketing Officer of Tin Drum Asian Kitchen, a restaurant franchise with a focus on Asian-inspired cuisine.

The Great Resignation is a mass, voluntary exodus from the workforce.

Chris Birkinshaw, CEO of Aloha Poke, shares his experience with the brand and its franchisees.

Transparency can help businesses manage customer expectations, especially during times of staff shortages and supply chain issues.

The article discusses marketing trends and news in the franchise consumer marketing space as of late September 2021.

The executive team at Layne’s Chicken Fingers is positioning the brand as the next big thing in franchising, with a focus on real estate development, financial management, and operational improvement.

There’s a lot of restaurants out there clucking about their chicken right now.

Layne’s Chicken Fingers has developed three distinct prototypes for its stores, giving franchisees maximum flexibility in choosing a space that fits their needs.

The article discusses the challenges of staffing in the post-pandemic economy, with a focus on the labor shortage and the need for competitive hiring strategies.