Operations — page 20

Addressing high turnover in the QSR sector requires a strategic shift toward brand-focused onboarding that emphasizes early employee engagement and culture.

Taco John’s leadership emphasizes that consistent operational execution behind the scenes is the primary driver of guest loyalty and successful brand expansion.

Restaurant operators are finding success by shifting their content strategy from pure promotion to community-building efforts that deepen long-term customer relationships.

Matt Weiss joins the men’s grooming franchise to oversee brand development and franchisee support systems during a period of strategic evolution.

Restaurant operators are weighing the pros and cons of device-free dining policies as consumer interest in digital detoxes during meals continues to rise.

Neha Sidhu brings KidStrong to Bay Area with five-unit deal.

Workout Anytime opens new flagship with EGYM smart training tech

McDonald’s unveiled the next iteration of its business strategy at its semi-annual convention in Las Vegas this week, called McDonald’s Next.

In the competitive world of QSR+, a category Dillas Primo Quesadillas helped shape, a restaurant’s fate is often shaped well before the first guest ever walks through the door.

New research from O.C. Tanner suggests that restaurant operators can significantly improve retention and trust by identifying and empowering 'recognition champions' within their staff.

Franchise growth can sometimes bring a new operational challenge: getting franchisees from a signed agreement to open doors without losing momentum.

In this issue’s feature on unit-level analytics and data, Helen Bond looks at how brands are transforming raw numbers into practical guidance that helps operators improve performance, strengthen unit economics, and build more profitable businesses.

Training Mate, the Australian-inspired boutique fitness brand founded by former professional rugby player Luke Milton, is accelerating its national expansion plans as demand grows for fitness concepts built around community.

Through monthly training sessions, collaborative discussions and a centralized Hub of resources, Franchise Members have access to tools and real-world examples they can use right away.

A new industry report highlights artificial intelligence and robotics as the primary drivers of supply chain transformation through 2026.

Noodles & Company promotes Frank Rodriguez to SVP of Operations

Making the leap from business owner to franchisor means navigating the transition from selling a product or service to selling a system.

“We are thrilled to welcome James to our leadership team and to promote Nolan, who has demonstrated exceptional commitment as both a franchisee and an operator,” said WOWorks CEO Kelly Roddy.

To commemorate the occasion, BFT will host "BFT Day" on Saturday, June 27, 2026.

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- Grocery Operations Target’s focus is on the supply chain Retailer’s hiring of Walmart exec signals a possible major shift [](https://www.supermarketnews.com/author/supermarket-ne

One Hour Heating & Air Conditioning franchisees use ServiceTitan for operations

Irving, Texas – Neighborly® today announced the promotion of Tanner Stutz to Executive Vice President, Strategic Operations & Analytics, effective immediately.