Technology — page 23

Franchise buyers have more tools than ever to research brands, and artificial intelligence (AI) is quickly becoming one of them.

Club Wingstop's loyalty features are in keeping with an industrywide move toward more intensive and personalized forms of loyalty built atop points-accumulating base programs.

- Fast Casual - Marketing & Branding - Loyalty - News Wingstop launches ‘experience-led’ loyalty program The chicken wing chain is partnering with reality TV star Maura Higgins for

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Franchising has quietly become a stronger draw for Americans looking for stability and long-term wealth, especially as college debt rises and more traditional office careers face uncertainty tied to artificial intelligence.

When Starbucks unveiled its AI inventory-counting tool in early September, it seemed like a great example of how restaurants could benefit from AI.

Like last year , I headed to the National Restaurant Association Show with three questions. I prefer taking this umbrella approach over crafting different interviews because I begi

New data from PAR Technology suggests that QSR operators can close significant revenue gaps by integrating front-of-house, loyalty, and back-of-house data into a unified system.

Fibrenew's restoration services are attracting a surge of younger franchisees seeking recession-resistant and AI-proof business opportunities in the skilled trades sector.

For decades, the path to becoming a competent asset manager or acquisitions principal was unglamorous and repetitive.

The coffee giant is ending its computer vision inventory counting system — which employees called “unreliable” — in favor of traditional stock-keeping methods, Reuters reported.

- Quick Service - Automation - Beverage Trends - AI in Restaurants - News Starbucks is ending its use of AI to count inventory The coffee chain cited a decision to shift to a singl

A new DoorDash study finds that 22% of diners now use AI for restaurant discovery, highlighting the growing importance of digital footprints for multi-unit operators.

QSR brands are shifting from vanity marketing metrics toward data-driven technology to prove real-world traffic and margin improvements in a high-cost environment.

Restaurant operators express skepticism about AI hype at industry show

Spinx leadership discusses how the convenience store chain is leveraging AI to integrate fuel, foodservice, and loyalty programs into a frictionless customer experience.

The strategic alliance aims to create a globally coordinated technology consulting platform focused on AI and digital infrastructure for fitness and wellness operators.

National Retail Solutions has introduced a new anti-skimming initiative and safety seal program to protect independent multi-unit retailers and consumers from credit card fraud.

Andrea and Amos Webster didn’t have a typical path to business ownership.

The restaurant technology provider is debuting an AI-driven, social-style visual menu interface at the National Restaurant Association Show to enhance digital engagement and SEO ranking for dining brands.

A new study by Intouch Insight reveals that reliability and order accuracy are more critical to mobile ordering customer satisfaction than pickup speed.

SoundHound AI’s new white paper examines how voice AI and conversation-level analytics can optimize drive-thru performance and revenue for quick-service restaurant operators.

Pizza Hut franchisee sues over $100 million in AI delivery losses

The pilates franchise is rolling out 'Connect,' an in-studio system featuring integrated tablets and color-coded intensity tracking to provide members with real-time performance feedback.